However many customers fumed on social media Tuesday that they still hadn't received the payments. 'The money should be there by the end of the day.' 'But don't worry – we have sent these payments on to the method you chose for Refund Transfer: direct deposit, check or Emerald Card,' the company said. H&R Block promised that the money would be transferred to customers by the end of the day via the same method they used to get their last tax refund. Now its been sent to hr block,' added another. 'This is absolutely absurd that my family received the first stimulus directly into our checking. I know this may not be fault but it's curious how my first stimulus had no issues,' one person tweeted. To make matters more confusing, some of the affected customers said on social media they had received the $1,200 stimulus back in April into their correct bank account. H&R Block issued a statement on Twitter Monday telling customers that the account they are seeing in the IRS portal is likely to be the temporary account where their tax refund was first sent H&R Block sought to reassure customers that they are investigating why this had happened. Check your 2019 return to confirm,' the company said. If you took a Refund Transfer, it may be reflecting that account number. 'The IRS Get My Payment website may display an account number you don't recognize. Meanwhile, people who received their tax refund checks directly to their bank account got their stimulus checks to their account number. H&R Block explained that people who used this option in 2019 may have had the funds sent to that temporary account first. The IRS then sends the refund to a temporary account from which tax preparation fees are deducted and the remainder is sent on to the customer by their chosen payment method. When customers of H&R Block are eligible for a tax refund, they can opt to receive it by a Refund Transfer option. To make matters more confusing, some of the affected customers said on social media they had received the $1,200 stimulus back in April into their correct bank account The fiasco comes after the rollout of the first round of $1,200 stimulus checks was riddled with delays and problems back in April with the IRS's online tool crashing within hours of its launch, administrative blunders sending checks to people who had been dead for years, and thousands in dire need initially told they weren't eligible for a dime. Many desperate taxpayers turned to social media hitting out the IRS and the two companies and questioning when they will get their hands on the much-needed money. The Internal Revenue Service announced last week that the second round of stimulus checks would start reaching Americans from January 4, providing some relief for the millions who have found themselves unemployed or in financial difficulties due to the pandemic.īut many customers of popular online tax preparation services Turbo Tax and H&R Block are facing delays in getting the payments because the funds have been sent to the companies first who must then send them on to the individuals - or back to the IRS. TurboTax and H&R Block customers have been left waiting for their much-needed $600 COVID-19 stimulus checks after the funds were sent to the middleman services instead of directly into the bank accounts of American taxpayers.
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